Terms & Conditions
These Terms & Conditions govern your access to and use of our webshop. By continuing to browse, purchase, or interact with our platform, you acknowledge that you have read, understood, and agreed to these terms.
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Acceptance of Terms
By accessing this website and placing an order, you confirm that you agree to be legally bound by these Terms & Conditions. These terms apply to all users, including browsers, customers, vendors, and contributors of content. If you do not agree to any part of these terms, you must discontinue use of the website immediately.
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User Eligibility
- Users must be 18 years or older to place orders
- Minors may access the website under parental supervision
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Account Registration
To access certain features of the webshop, users may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
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Product Information
We make every reasonable effort to display accurate product descriptions, specifications, pricing, and images. However, slight variations in color, appearance, packaging, or specifications may occur due to display settings or manufacturing updates. Such variations shall not be considered defects or grounds for dispute.
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Pricing & Taxes
- All prices are displayed in INR unless stated otherwise
- Prices are subject to change without prior notice
- Applicable taxes are charged as per government regulations
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Order Confirmation
An order placed on the website constitutes an offer to purchase. Orders are confirmed only after successful payment authorization and order verification. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, even after payment has been processed.
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Payment Terms
- Payments are processed through secure and encrypted gateways
- We accept UPI, debit/credit cards, net banking, and wallets
- Failed or incomplete payments may result in order cancellation
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Shipping & Delivery
Delivery timelines provided on the website are estimates and may vary based on location, courier availability, or external factors beyond our control. While we strive to ensure timely delivery, delays caused by logistics providers, natural events, or regulatory restrictions shall not make us liable for compensation or damages.
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Order Cancellation
Orders may be canceled by the customer prior to dispatch. Once an order has been shipped, cancellation requests will not be accepted. We reserve the right to cancel orders in exceptional circumstances such as stock issues, technical errors, or violation of these terms.
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Returns Policy
- Returns are accepted only for damaged or defective products
- Return requests must be initiated within the specified return window
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Refund Policy
Once a return request is approved, refunds will be processed to the original payment method used during purchase. Refund timelines may vary depending on the payment provider and banking procedures. We are not responsible for delays caused by third-party payment gateways.
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Exchange Policy
Exchanges are subject to product availability and eligibility conditions. Products requested for exchange must be unused, in original packaging, and meet all quality checks. Exchange requests that do not comply with policy guidelines may be declined.
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User Conduct
- Users must not misuse the website or its services
- Fraudulent or abusive behavior may lead to account suspension
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Prohibited Activities
Users are strictly prohibited from engaging in unlawful activities, submitting false information, attempting unauthorized access, or disrupting the functionality of the website. Any such actions may result in legal action and permanent account termination.
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Intellectual Property
All content on this website, including text, images, logos, designs, and software, is the intellectual property of the webshop and is protected by applicable copyright and trademark laws. Unauthorized reproduction or distribution is strictly prohibited.
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Third-Party Links
The website may contain links to third-party websites for user convenience. We do not endorse or control such websites and are not responsible for their content, privacy policies, or business practices.
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Offers & Promotions
- Promotional offers are valid for a limited duration
- Misuse of offers may result in cancellation or account restriction
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Limitation of Liability
To the maximum extent permitted by law, our liability shall be limited to the amount paid for the product purchased. We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or services.
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Changes to Terms
We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the website following changes constitutes acceptance of the updated terms.
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Governing Law & Jurisdiction
- These terms are governed by the laws of India
- All disputes are subject to local court jurisdiction